Who We Are

This Privacy Policy applies to the website operated by QHDC Australia Pty Ltd (“QHDCAMS”, “we”, “our”, or “us”).

Website:
www.qhdcams.com.au

Company Details:
QHDC Australia Pty Ltd
Unit 21/2-18 Pippabilly Place
Upper Coomera QLD 4209
Australia

Phone: (07) 5582 0000
Email: support@qhdcams.com.au

This Privacy Policy applies solely to our website and associated web services. Mobile application privacy policies are published separately where applicable.


Information We Collect

We may collect information that you voluntarily provide when you:

  • Contact us
  • Submit forms
  • Create an account
  • Leave comments
  • Upload media or files
  • Subscribe to communications

This information may include:

  • Name
  • Email address
  • Phone number
  • IP address
  • Browser information
  • Usage and access logs
  • Uploaded content

Comments

When visitors leave comments on the website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection and website security.

An anonymised string created from your email address (a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar privacy policy is available at:

Automattic Privacy PolicyAttachment.tiff

After approval of your comment, your profile picture may be publicly visible alongside your comment.


Media Uploads

If you upload images or files to the website, you should avoid uploading content containing embedded location data (EXIF GPS).

Visitors to the website may be able to download and extract location data from publicly accessible images.


Cookies

Our website uses cookies and similar technologies to improve functionality, performance, and user experience.

Cookies may be used to:

  • Maintain login sessions
  • Remember preferences
  • Improve website performance
  • Analyse website traffic
  • Enhance security

If you leave a comment on our website, you may opt-in to saving your name, email address, and website in cookies for convenience purposes.

Login cookies may persist for up to two weeks if “Remember Me” is selected.

You can disable cookies through your browser settings, however some website functionality may be impacted.


Embedded Content From Other Websites

Pages or articles on this website may include embedded content such as videos, images, or articles.

Embedded content from third-party websites behaves exactly as if you visited the external website directly.

These third-party websites may:

  • Collect data about you
  • Use cookies
  • Monitor interactions
  • Track engagement with embedded content

We recommend reviewing the privacy policies of any third-party services you interact with.


Who We Share Your Data With

We do not sell your personal information.

We may share information with trusted service providers that assist us in operating the website, including:

  • Website hosting providers
  • Security and spam detection services
  • Analytics providers
  • Cloud infrastructure providers

If you request a password reset, your IP address may be included in the reset email for security purposes.

We may also disclose information where required by law or necessary to protect our legal rights, systems, or users.


How Long We Retain Your Data

Comments and associated metadata may be retained indefinitely to assist with moderation and historical records.

For registered users (if applicable), we store the personal information provided within user profiles. Users may view, edit, or delete their personal information at any time, except usernames where technically restricted.

We may retain certain information for administrative, legal, security, or operational purposes.


Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request a copy/export of your data
  • Object to certain data processing activities

To request access, correction, or deletion of your personal information, contact:

privacy@qhdcams.com.au

Certain information may be retained where legally required or necessary for legitimate business purposes.


Where Your Data Is Sent

Visitor comments and uploaded content may be processed through automated spam detection and security services.

Your information may be stored or processed on servers located outside your jurisdiction through trusted cloud and hosting providers used to operate the website.

We take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.


Security

We implement commercially reasonable security measures designed to protect information from unauthorised access, disclosure, alteration, or destruction.

However, no internet-based service can be guaranteed to be completely secure.


Changes To This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be published on this page with a revised effective date.

Continued use of the website constitutes acceptance of the updated Privacy Policy.


Contact Us

QHDC Australia Pty Ltd
Unit 21/2-18 Pippabilly Place
Upper Coomera QLD 4209
Australia

Phone: (07) 5582 0000
Email: privacy@qhdcams.com.au